"Role plays were most useful, and fun (but tiring) & made it very practical."
N.S., YOT staff

"Excellent course providing me personally with some important conferencing skills - Thank you."
A.M., Police Sergeant

"I found the structured approach with the gradual feeding in on information and the practice at role plays to be very informative - an excellently delivered course."
S.B., Police Officer

"I was a bit concerned as I had already attended this course. But my views were changed. This was an excellent course as before, and it was good to refresh my knowledge."
P.W., Social Worker

"I found all of the course most useful, as I never knew anything about RJ. Roleplays - good idea as it gives everyone the chance to practice being facilitator, - even though I do not like doing role plays - this 'empowered' me and gives me confidence to go out and do it."
H.A., Probation Officer

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